Your privacy is not merely a legal obligation for us — it is a responsibility we have taken seriously since day one of dorahoki's operations. Find out exactly how we collect, use, and protect your personal information.
Six layers of privacy protection we apply for every dorahoki member
All data transmitted between your device and dorahoki's servers is protected with 256-bit SSL encryption — the same standard used by international-grade banking institutions. No third party can intercept or read your communications with our platform.
Your personal data is stored in encrypted databases, isolated from the platform's core operating systems. Access to this data is restricted to specific personnel only, with a full audit log maintained for every access event.
Two-factor authentication (2FA) is available for all member accounts. Our KYC process goes beyond merely meeting regulatory requirements — it also ensures that no third party can access or use your account without your authorization.
Dorahoki has never and will never sell, rent, or share member personal information with advertising companies, data brokers, or any third party unrelated to platform operations. Your data belongs to you, not to us as a business asset.
Dorahoki's security system monitors platform activity continuously 24 hours a day, 7 days a week to detect any unauthorised access attempts, suspicious patterns, or potential security threats before they escalate into more serious issues.
As a dorahoki member, you have the right to request a copy of the personal information we hold about you, request corrections to inaccurate information, and under certain circumstances, request the deletion of your data from our systems.
Important Note: This Privacy Policy explains how dorahoki collects, uses, stores, and protects your personal information. By using the dorahoki platform, you agree to the practices described in this document. Please read it carefully and contact us if you have any questions.
Dorahoki collects various categories of personal information when you register, use the platform, or interact with our support team. Understanding the types of data collected helps you make informed decisions about using this platform.
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, national ID / passport number | Mandatory (KYC) |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Information | Bank account number, bank name, transaction records | Mandatory (payment) |
| Usage Data | Game history, wagering, login, platform activity | Automatic |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Verification Documents | MyKad copy, passport, utility bill (proof of address) | Enhanced KYC |
We only collect information that is strictly necessary for the stated purposes. dorahoki does not collect sensitive information such as your medical records, religious beliefs, or political affiliations.
Your personal information is collected through the following channels:
Dorahoki uses your personal information for specific and legitimate purposes. We do not use your data for unrelated purposes without first obtaining your consent.
Dorahoki does not sell or rent your personal information. However, in certain limited circumstances, we may share your information with the following parties:
All third parties we work with are required to comply with data protection standards equal to or stricter than dorahoki's own privacy policy. We conduct thorough due diligence reviews before engaging any new service provider.
The dorahoki platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions smoothly. There are several types of cookies we use:
You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality and performance of the dorahoki platform.
Dorahoki stores all member personal data on secure servers with full encryption. Our data storage infrastructure meets the highest industry security standards and is continuously monitored by our IT security team.
The technical and organizational security measures we implement include:
While we take all reasonable steps to protect your data, no security system is entirely perfect. We encourage members to play their part by using strong passwords and enabling two-factor authentication on their accounts.
As a dorahoki member, you have the following rights regarding your personal data, in accordance with applicable data protection laws:
To submit any request relating to your privacy rights, please contact our privacy officer by email at [email protected]. We will process your request within 30 business days.
The dorahoki platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from children or minors. Registration by underage individuals is strictly prohibited and constitutes a violation of our Terms and Conditions.
If we discover that we have inadvertently collected personal data from individuals under the age of 18, we will take immediate steps to delete such information and close the relevant account. If you believe we may be holding data from a minor, please contact us immediately.
In the course of platform operations, your personal data may be transferred to and processed in countries other than Malaysia, particularly in the context of our cloud server infrastructure and technical service providers. All such data transfers are subject to adequate safeguards, including:
Dorahoki ensures that the level of protection afforded to your personal data does not diminish when it is transferred outside Malaysia.
Dorahoki retains your personal data for as long as necessary to fulfil the original purpose of collection and any related legal obligations. The following are our general data retention guidelines:
Upon expiry of the retention period, your personal data will be securely deleted or permanently anonymised in accordance with our data deletion procedures.
Dorahoki reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or platform improvements. The "Updated" date at the top of this document will always reflect the latest version.
For material changes that significantly affect your privacy rights, dorahoki will notify you via your registered email or through a prominent notification on the platform at least 14 days before the changes take effect. Your continued use of the platform after the effective date of the changes constitutes your acceptance of the latest version of this Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact dorahoki's Privacy Officer (Data Protection Officer) through the following channels:
We are committed to handling every privacy inquiry or complaint seriously and professionally. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your country.
Sign up now and enjoy a secure, transparent, and exciting online wagering experience with the trusted dorahoki community.